Comments from our November 2010 tenant survey:

One tenant said...

- Keep up the great work!

- First class treatment by all. Edna in cleaning is the best. Morris & Hilton - the tops - great.

- Tenant treatment - superb.

Another tenant commented...

- This building is operated with the excellence of a 5 star hotel from the Concierge Desk to the janitorial staff at night. The Halloween breakfast was outstanding. Especially appreciate Morris & Hilton's cheery helpful demeanor in the mornings.

- Best run building in the city.

- Out of all the buildings I've worked this is the BEST service, hands down!! Thanks.

Another tenant said...

- Morris and Hilton are invaluable!!! Always smiling, friendly and willing to help. They also give us all a great sense of security. They are wonderful ambassadors for Weston Centre mgmt.

- Tammy is a wonderful building manager, always smiling and willing to work with us on any issue. Truly a pleasure to deal with at all times.

Other comments from our quarterly surveys...

"We had an incident on Wednesday in which we needed to call EMS because an attorney's daughter passed out while in our offices (thankfully she's fine). And, of course, it would be on a day I wasn't in the office. Security was called and Morris immediately stepped up, escorted EMS quickly to our space and waited so he could escort them back out of the building. I know it's part of their job and a standard routine in such situations but the attorney and I are very grateful for his quick action and show of genuine concern. I know the attorney has already personally thanked Morris and I did as well but I felt you should know how much we appreciated his help. It gives tenants a great sense of comfort to know in an emergency that security knows exactly what to do and does it well."

“Morris and Hilton [Courtesy Desk] are the BEST!!”

“Tammy [Property Manager] is a wonderful help. Always keeps the office alert to with what might be going on before it happens – sends reminders. Great response time and communication. . . .”

“Always very quick with response and willing to help.”

“I couldn’t ask for a more helpful, respectful and welcoming courtesy desk . . .”

“On landscape maintenance, “Very beautiful! Especially during the holidays. The plants are always bright and full of color. Very attentive to every detail to make plants look healthy.”

On management and staff, “This is what makes it all work so well – they care.”

“Tammy [Property Manager] and staff are great!”

“Management attention and detail and prompt response and Morris and Hilton [Courtesy Desk] are always an added bonus. Café Panache and their employees are great too.”

"Management is great. Just keep doing what you’re doing and the Weston Centre will remain the premiere property downtown.”

“The help at the front desk is super. Morris [Courtesy Desk] especially helped me by handing me an umbrella last week in an unexpected downpour. Everybody is friendly – great building, but it’s the people who matter.”

“All building personnel are stellar, especially the Maintenance guys, who go way beyond their job descriptions.”

“The Weston Centre staff is a pleasure to work with.”

“As far as Operations, Engineering, Security Desk and Management, I think you all are SUPERB and always respond professionally and efficiently. I’ve never officed in a building that extends the consistent courtesy you and your staff provide!”

“The services provided by the Weston Centre personnel are excellent. Responsiveness for any service call is outstanding.”